Are You Liable for ADAS Failures After Panel Work?

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Your team replaces a bumper and sends the car out looking perfect. But a week later, the customer says the adaptive cruise stopped working. Now the question is this: are you responsible? When ADAS is involved, the answer could be yes. Why Liability Is Growing Modern vehicles rely on sensors that sit behind panels, bumpers, … Read more

How to Talk to Customers About Calibration Costs

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ADAS calibration is not a quick plug-in-and-done task. It takes time, tools, and training. But to the customer, it can feel like an invisible charge, especially if the car looks “fixed” already. Here is how to explain calibration costs clearly so customers understand the value and safety behind it. Start With the Why, Not the … Read more