How to Talk to Customers About Calibration Costs

Close-up of a woman using a calculator and reviewing bills at home.

ADAS calibration is not a quick plug-in-and-done task. It takes time, tools, and training. But to the customer, it can feel like an invisible charge, especially if the car looks “fixed” already. Here is how to explain calibration costs clearly so customers understand the value and safety behind it. Start With the Why, Not the … Read more

Do You Really Need a Post-Repair Scan? Here’s What the Data Says

A mechanic in coveralls using a diagnostic tool at an auto repair shop beside a car.

A car comes in with light front damage. You replace the bumper, bit of polish, and send it out. No warning lights, no complaints. Job done, right? Not quite. Skipping a post-repair scan can leave hidden faults undetected and open your shop up to risk. Let’s look at why scans matter and what the data … Read more

What Every Workshop Should Know About ADAS Calibration

sensor areas of environment observation

More cars are coming through the workshop with radar sensors, forward-facing cameras, and ADAS features built into bumpers, windscreens, and mirrors. If you are not thinking about calibration after repairs, your workshop may be taking on more risk than you realise. Here is what every technician and panel shop needs to know about ADAS calibration … Read more